BeDex (“we,” “our,” or “us”) operates the BeDex mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App and related services.
By using BeDex, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.
1. Information We Collect
When you use BeDex, we may collect the following types of information:
a. Personal Information
- Name, phone number, email address
- Delivery address and contact details
b. Usage Information
- App activity and interaction data
- Device information (model, operating system, unique device identifiers)
- Log data such as IP address, date and time of use
2. How We Use Your Information
We use the collected data for:
- Processing and delivering cargo orders
- Improving user experience and app performance
- Communicating with you about your orders, promotions, or updates
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Service providers (such as courier partners or analytics providers)
- Legal authorities if required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no electronic transmission or storage method is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your region, you may have the right to:
- Access and update your personal data
- Request deletion of your data
- Opt out of marketing communications
You can manage most of these rights directly in the App or by contacting us.
6. Data Retention
We keep your data only as long as necessary to provide our services and comply with legal obligations. Once data is no longer needed, it will be securely deleted.
7. Third-Party Services
Our App may use third-party services (such as Firebase, analytics, or communication tools). These services have their own privacy practices, and we encourage you to review them.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe your child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the App with a revised “Last updated” date.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
BeDex Support Team
📧 Email: info@merdana.com
📞 Phone: +993 63 399699
📍 Address: Ashgabat, Turkmenistan